Invalid or Unsupported URL
Symptoms
- Red error state after pasting URL
- No validation checkmark appears
Likely Causes
- URL missing https://
- Link is to a playlist or channel, not a single video
- Video is private or region blocked
Suggested Fixes
- Use full video link (not shortened if possible)
- Ensure video visibility is Public
- Try opening video in incognito to confirm accessibility
Processing Stuck or Very Slow
Symptoms
- Loader spins over 5 minutes
- No progress feedback
Likely Causes
- Video longer than 3 hours
- Temporary queue spike
- Network throttling
Suggested Fixes
- Wait up to 10 minutes for long videos
- Premium users get priority—consider upgrade
- Refresh and re-submit once
- Check your network speed (>5 Mbps recommended)
Translation Inaccurate or 'Gibberish'
Symptoms
- Random characters
- Missing domain terms
Likely Causes
- Poor audio quality
- Highly technical jargon
- Background music overlapping speech
Suggested Fixes
- Try another language pair (EN as pivot)
- Use higher quality source video
- For jargon, manually post-edit key terms
Empty or Too Short Summary
Symptoms
- Summary returns 1–2 lines
- Missing key points
Likely Causes
- Video has long intro / filler
- Transcript extraction partial
- Very short video (<30s)
Suggested Fixes
- Re-run using different summary format
- Choose Bullet List for maximum coverage
- Ensure video length >30s
Session Timeout / Auth Loop
Symptoms
- Redirected back to sign in
- Actions fail after idle
Likely Causes
- Expired session token
- Third-party cookie blocked
Suggested Fixes
- Sign out and sign in again
- Enable site cookies
- Clear cache for domain
Network Errors (429 / 503)
Symptoms
- Too many requests
- Service unavailable
Likely Causes
- Rate limiting
- Temporary maintenance
Suggested Fixes
- Reduce rapid repeated submissions
- Wait 1-2 minutes then retry
- Check status page if available